Overview

Digital primer for butlers: introduces digital to incumbent professionals in the personal service industry: to instil a digitally-aware culture in the household, for the principal & for those who live or work there. The course is for those highly experienced in personal service who may wish to achieve a similar level of competence in relation to digital, and increase their value to their principals & their household.

Who should attend

Experienced or incumbent butlers, household managers, housekeepers, PAs, personal service professionals, personal service recruiters, suppliers to the specialist suppliers & security professionals in the personal service marketplace, hospitality & catering professionals.

Course agenda

• Awareness of the digital environment;
• Digital basics – vocabulary, devices & common issues;
• Managing digital, the household manual & the digital estate;
• Digital for accounting, inventory, & presentation;
• Digital security & safety. the digital future.

Learning outcomes

By the end of this briefing, attendees should be aware of and have basic understanding of:

• The household digital environment and its potential impact;
• Digital concepts, technologies, devices  & vocabulary;
• How digital could impact their traditional household manuals and processes;
• How digital will impact services to principals;
• Evolving digital safety & security requirements.

Format

• An informal, concise 4 hour session delivered in relaxed atmosphere with opportunity for discussion.
• Appreciating this may be a sensitive topic for principals, discrete & more intensive sessions can be arranged if required.

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Other available dates:

Enquire about areas of particular interest to you: bespoke training, new topics or forthcoming courses.